We reserve the rights to change any promotion policy, general regulation and playing rules anytime. We will publish all the changed information online. When the players choose to play our network games, they agree to all of our rules and regulations.
1. To prevent any disputes, members must read the agreement carefully before joining the website. Clicking “Accept” will be regarded as your agreement to all of the rules of our website.
2. Only the member of the account can use his own account. Members are responsible for keeping their account information confidential. When the members’ account number and password are logged in for any online bet, the account will be considered as operating. Please change your password regularly for security purposes. For whatever reason, if you find out that your account information may have been stolen or discovered, please notify our firm and change your password immediately.
3. We can change regulations, game rules and security articles anytime. The changed articles will be effective after the change. We also reserve all dispute and last policy decisions.
4. Every time the member logs-in, he must verify his account balance. If you have any questions, please contact our firm.
5. The client must be over the local legitimate gambling age to use our online entertainment and website.
6. The bet will be considered invalid when the online bet is not “successful.”
7. Regarding the hacking of the website or program. If a player gains an unfair advantage by using plug-ins or altering the integration, and if proven to be true, we will suspend the account immediately. The advantage that was gained illegally will not be awarded.
8. If the systems logs-off automatically while the players are playing the cards, the results of the game will not affected.
9. If there are uncontrollable circumstances (such as a disaster or a hacker) which caused a loss of data etc., the players must wait for any finally company announcement.
10. We will record all online transactions. If you have any dispute, we will base it on the bets recorded.
11. For security of the account funds, we must ensure that the player withdraws the funds themselves. When a player withdraws his money, we have the right to require that player to provide the necessary information to show that he is the real account owner.
12. If we made incorrect transactions, we reserve the right to retract the transaction such as a deposited money, promotion, etc. We can also suspend the use of an account of a player at any circumstance without prior notice.
13. If we found a member using improper methods(plug-in) or any transacting illegal bet (personal or a group) that will cause any damage to our company, we retain the rights to cancel the bet.
1. When players register for an account number, receive rewards, participate in a promotion and in any activities in out online entertainment, the players need to guarantee that they have full understanding and agreement to the policies and provisions.
2. If the members open more than the allowed number of accounts, form a team in order to participate in promotion activities, and use improper method or perform any deceiving action to gain any promotion, the Crown International Casino has the right to refuse to pay the award to the members. The Crown International Casino also has the right to freeze the account of the players.
3. The risk-free betting is not counted as effective betting. Betting in sports competitions, hedge and ancient betting are not valid. Cancellation of any bet is not allowed as well. Live Casino includes: 1. Baccarat 2. Roulette 3. betting red or black, single or double, big or small 4. Dragon and Tiger bets 5. Other hedging bets. Cancellation of games and refund capital are not allowed.
4. A member with more than one account is determined by the following conditions: the same name, the same e-mail address, the same IP address, the same address, same debit card / credit card, the same bank account, the same computer. These will be regarded as joint accounts or suspicious accounts, we have the right to freeze or close the accounts without notifying our client.
5. The players must comply with the provisions and conditions of the promotions. They must also comply with the restrictions in withdrawals when participating in promotional activities.
6. We reserve the right to update, terminate, and change all promotional activities. We will publish the notice regarding the promotion on the home page of the website. We will not be sending notices to players personally.
1. Please wait after betting. A message “Your Total Bets Are ___” will appear on the middle of the message window.
2. Please confirm your payoff after the opening bet. The amount of payoff will show up in the middle of message window.
3. “Your total bets__” and “Profits” will be shown at the upper right side of the video each round. Members should confirm carefully.
4. All confirmed bets in the game are still considered effective when the system is down due to weak signal. After the member logs-in again, the member can check “Betting History” to check the latest dealing. The member’s quota will vary depending on the payoff amount.
5. If the “open card” is shown on your news window but you cannot find the betting amounts of the game, it means that an unsuccessful bet was made. It might be because you are late in playing or your bet was not accepted because of internet issues.
6. In the Baccarat, we do not void the first card before each game starts.
7. During the game, the player will be notified if no bet was played over three rounds. If you do not play a bet over five rounds, you will be logged-out automatically and will be required to login again. If the player logs-out by force during the open card, the account will be locked for three minutes. Members should enter the game later.
8. After scanning the card during the game, the card will appear on the member’s screen. If the card does not appear, the card will be scanned again. If the card still doesn’t appear on the screen, the Casino crew will input the card number manually so that it will appear on the screen.
9. If the dealer accidentally takes out two cards at the same time and the card scanned is not according to the correct order of the cards:
(a). If the payoff is incorrectly made: the result that will be followed will be the order before the incorrect card. The payoff will be done manually and a new game will begin.
(b). If the payoff has not been made: our crew will decide which card came first, and the game will continue.
10. If a card is exposed accidentally during the shuffling, the dealer will re-shuffle, and new game will begin.
11. If one card cannot be scanned during the game due to any reason, it means that this game is not successful and we will refund the capital used during the bet. For example, the card disappeared or was displaced from the web page.
12. If the card has already been scanned but disappeared from the webpage or screen due to errors, the result of the game will not be affected. The casino crew will place the card back to the correct position and the result of this game will still be valid.
13. If the dealer accidentally deals an extra card, our crew will put the card right back to the end of the stack. The result of the game shall be based on the screen and the game will continue. If the dealer accidentally deals an extra card but this card is shown on the scanner, the crew will change it with a new card and then play again.
14. Once a card is placed incorrectly between the banker and the player by the dealer, it will be re-arranged by our crew accordingly. The game will continue afterwards.
15. During the start of the dealing process, when a card is drawn but it was not shown, then the dealer will have a Bright Card. (For example, the number of cards was already arranged, the first, second, up to the third card was drawn but it did not appear, this will be part of the Error Record). Our crew will re-draw the cards according to the correct order and the game will continue.
16. One card was opened but it appeared twice (between Banker and Player)
(a). When the payoff is incorrectly made: the result should be according to the order the card was shown and the payoff will be made manually. The stack will be renewed, and a new game begins.
(b). If the payoff is not yet made, then the crew will input correct card to replace the wrong card. The game will continue.
17. The game will stop when the computer or scanner break. The game will expire if the card cannot be scanned and the crew cannot manually input the card. The system will be closed and will be reloaded. If the game already has a result, the result will be based on the result on the screen.
18. Regarding routine maintenance, network problems, video interruption, invalid card, write-offs, etc.: the member can get updated information from the bulletin board on the upper left corner of the page.
19. The video history of a game will be stored for three days. For inquiries, please notify us within the three day period. Disputes will not be entertained after the specified period.
20. Our Casino’s videos are broadcasted live. The final result will be determined using the details shown through the video (when there are any disagreements because of transmission problems such as a weak signal etc.).
21. The card playing methods provided by the Crown International Casino are only for your reference. If there is a transmission problem or any errors, the results of all the games will be based on the videos we recorded.
22. The company reserves the right to revise disputes and final amendments.
23. Our Casino reserves the right to revise or delete the games, game rules (including probability and odds) and agreements without prior notice.
24. Our Casino reserves the right to revise, cancel or suspend any bet without a prior notice. It is also not necessary for us to offer any explanations.
25. Our Casino records every deal and every bet of the members. If the provided members’ information is different from our data record, all the information that will be used will be based on our website database.
26. During the game, if the members place the bet and the computer shows any unusual event that leads to the termination of the game, the last bet will be considered as valid and will be recorded in the website’s database.
27. All of the bets that are recorded in our casino will be regarded as valid. The members will have to bear the risks in gambling.
28. If the members of the company find out that certain individuals or groups used invalid techniques, plug-ins or any method that could injure the interests of the company and cause betting violations to occur, our Company has right to cancel the betting.
1. After betting, please wait for the betting success page to appear.
2. To avoid arguments or errors, you must inspect the betting status after you place your bet.
3. Any complaints must be made before the game starts, the Crown International Casino will not accept any complains after the game has started.
4. If an error or incorrect information appears on our website by any unpredictable technical failure, all wagers will be cancelled.
5. All wagers placed after the betting period of any game will be considered invalid except for bowling.
6. In the event of unforeseen disasters or "sabotage by hackers" that results to a change or loss of data, kindly visit us for further announcements regarding the actions that the company will be taking. Please note that we are only accepting complaints that come with a proof (hardcopy or softcopy). Please remember to print your stake or ticket before filing the complaint.
7. Any unusual wager will not be included in the calculation of the present result. Fields marked as Cancelled will be recorded in the account history on that same day.
8. When a single bet appears at twice at the same time, with the same points, same second and with the same content, the company will recognize only one of the two as effective. The rest will be written off.
9. Because of the busy network during data processing, all transactions after the start of the game will be considered void. Were sorry for the inconveniences we’ve caused.
10. After entering the game, if the score or the odds cannot be updated due to problems of the web server or the connection status, all of the relevant transaction will be cancelled.
11. If the note appeared during the bowling betting process, it means that the note has not been confirmed as accepted by the Company. Customers can confirm their betting situation using the account. When you view the result in the account history and a highlighted “not accepted” sign appears, it means that the bowling bet has not been confirmed by the company.
12.When the competing team’s is changed from home to middle position or vice versa before the game starts, we reserve the right to determine whether the order placed is valid and acceptable based on the market condition and the handicap. All final calls will be posted on the moving (marquee) news bulletin.
13.For the cancelled orders, members can go to Wager Status to check the details. For the orders which were cancelled before the current date (including the current date itself) members will have to go to History and check the transactions that are written in the cancelled column. Members please re-transact after checking.
14.If we find out that the members used any improper method (plug-in) or illegally gambled with a person or a group that caused damage to our company, we have the rights to cancel the bet and remark the wager as "illegal betting" after cancellation.
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